This trial is active, not recruiting.

Conditions chronic disease, patient outcome assessment, electronic health records
Sponsor Kaiser Permanente
Collaborator Patient-Centered Outcomes Research Institute
Start date September 2013
End date September 2016
Trial size 800000 participants
Trial identifier NCT02292940, CN-13-1567-H


Patient use of health IT tools to interact with healthcare providers and delivery systems, including exchanging secure messages with their medical providers and using other web-based tools, has great potential to increase patient access to care, change the way healthcare is delivered, and affect patient clinical outcomes. This study will examine the impact of implementation and use of consumer health IT tools on patient-reported access to care, utilization of medical care services, and clinical outcomes.

United States No locations recruiting
Other countries No locations recruiting

Study Design

Observational model cohort
Time perspective retrospective

Primary Outcomes

patient-reported outcomes
time frame: up to 12 months
health care outcomes
time frame: up to 11 years

Eligibility Criteria

Male or female participants at least 18 years old.

Inclusion Criteria: - Patients with chronic conditions Exclusion Criteria: - Patients less than age 18

Additional Information

Official title Consumer Health IT Tools: Impact on Patient Experience, Access, and Health Outcomes for Patients With Complex Chronic Conditions
Principal investigator Mary E Reed, DrPh
Trial information was received from ClinicalTrials.gov and was last updated in October 2016.
Information provided to ClinicalTrials.gov by Kaiser Permanente.