Overview

This trial is active, not recruiting.

Conditions appointments and schedules, outpatient clinics, hospital
Sponsor Hospital Italiano de Buenos Aires
Start date October 2013
End date June 2014
Trial size 450 participants
Trial identifier NCT02113488, 1978

Summary

Our aim was to identify the causes non-attendance at scheduled appointments at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA).

United States No locations recruiting
Other Countries No locations recruiting

Study Design

Observational model case control
Time perspective retrospective
Arm
Patients who did attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Patients who did not attend (A) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Patients who cancelled (C) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)

Primary Outcomes

Measure
Causes of nonattendance
time frame: Between the scheduled appointment and 48 hours after

Secondary Outcomes

Measure
Causes of cancelation
time frame: Between the scheduled appointment and 48 hours after

Eligibility Criteria

Male or female participants at least 18 years old.

Inclusion Criteria: - Over 17 years - Adults who attended, did not attend and cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) Exclusion Criteria: - Refusal to register or to the informed consent process

Additional Information

Official title Case-control Study: Causes of Nonattendance at Clinical Medicine Scheduled Outpatient Appointments in a University General Hospital
Principal investigator Diego H Giunta, MD
Description Nonattendance at scheduled appointments at outpatient clinics is a common problem in general medical practice, representing a significant cost to the health care system, and resulting in disruption of daily work planning.Nonattendance at medical appointments has consequences not only for doctors (as it requires a greater use of resources and time), but also for patients, because there may be deterioration in the quality of care, and dissatisfaction associated with delays in obtaining a new appointment.
Trial information was received from ClinicalTrials.gov and was last updated in April 2014.
Information provided to ClinicalTrials.gov by Hospital Italiano de Buenos Aires.