Improving Follow-Up Adherence in a Primary Eye Care Setting
This trial is active, not recruiting.
|Condition||primary eye care adherence, no specific ocular conditions are being examined.|
|Treatments||patient appointment messages 2000 (pam2000), personalized telephone call, usual care|
|Start date||August 2013|
|End date||February 2014|
|Trial size||1000 participants|
|Trial identifier||NCT02001129, WEF 14-040|
This study aims to examine the effectiveness of three different ways of helping patients attend their recommended eye care appointments. The three ways are 1) usual care, which involves a standard reminder letter; 2) automated telephone calls, which utilizes a machine to automatically call patients one month prior to their recommended follow-up date; 3)personalized telephone calls, which utilizes a staff member to personally call patients and offer them the opportunity to schedule at the time of the telephone call.
|Endpoint classification||efficacy study|
|Intervention model||factorial assignment|
|Primary purpose||health services research|
time frame: 3 months
time frame: 1 month
Male or female participants at least 18 years old.
Inclusion Criteria: - Age: Over 18 years - Primary Eye Care Patients who were recommended for a 6-month, 12-month, or 24-month follow-up appointment during September 2013 through November 2013. - Access to a telephone Exclusion Criteria: - Does not speak English
|Official title||Improving Follow-Up Adherence in a Primary Eye Care Setting: A Prospective, Randomized Controlled Trial|
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